kivomitrae uses various tracking technologies to enhance your experience on our financial stress management platform. These technologies help us understand how you interact with our resources, remember your preferences, and provide personalised content that supports your financial wellbeing journey.

When you visit kivomitrae.com, small text files called cookies are stored on your device. We also use pixel tags, web beacons, and similar technologies to collect information about your browsing patterns. This data helps us improve our educational content and ensure our platform runs smoothly for all users.

Think of cookies like bookmarks that remember where you left off. If you're halfway through our debt management course, cookies help us bring you back to exactly where you stopped. Without them, you'd start from scratch every time.

Our tracking technologies collect several types of information to help us serve you better:

We never collect sensitive financial information like bank account details or credit card numbers through our tracking technologies. All personal financial data is handled separately through secure, encrypted channels when you choose to share it with us directly.

Here's how our tracking technologies make your journey with kivomitrae more valuable:

Personalised Learning Paths: Based on your interactions, we suggest relevant courses and resources. If you spend time reading about debt consolidation, we might recommend our budgeting workshop next.

Progress Tracking: Cookies remember where you are in our multi-session programmes. You can close your browser and return later to find your exact place saved.

Content Optimisation: Analytics show us which explanations work best. When we see users struggling with certain concepts, we create additional support materials.

Technical Performance: We monitor loading times and fix issues quickly. If our debt calculator loads slowly for certain browsers, we can address it promptly.

You have complete control over cookie acceptance. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. However, this may prevent you from taking full advantage of our platform's features.

Browser Controls: Chrome, Firefox, Safari, and Edge all allow you to view, delete, and block cookies. Check your browser's help section for specific instructions.

Mobile Devices: iOS and Android devices have privacy settings that let you limit ad tracking and reset advertising identifiers.

Do Not Track: We respect Do Not Track signals where possible, though some functionality may be limited.

kivomitrae works with trusted third-party services to enhance our platform. These include:

Google Analytics: Helps us understand user behaviour and improve our content. Google processes this data according to their privacy policy.

Content Delivery Networks: Speed up page loading by serving content from servers closer to your location.

Email Marketing Platforms: Manage our newsletter subscriptions and educational email series.

Customer Support Tools: Enable our chat functionality and help desk system.

Each third-party service has its own privacy policy and cookie practices. We carefully evaluate all partners to ensure they meet our privacy standards, but we recommend reviewing their policies independently.